Free express shipping across SA on all orders of R450 or more

Help & FAQ's

How can we help you?

What payment methods do you accept?

We accept all major payment methods.

Do you offer international shipping?

We currently only ship domestically within South Africa.

What is your return policy?

Please refer to our returns policy page for detailed information.

Can I track my order?

Depending on your chosen delivery method, you can track your order on our site or via The Courier Guy. If using ShopBaby delivery, expect your order within 1-2 business days after confirmation.

Do you have a customer service team?

Yes, we have a dedicated customer service team ready to assist with any queries or orders you may have.

Are there any membership or loyalty programs?

At the moment, we don't have membership programs. However, first-time buyers can enjoy a discount by signing up for our newsletter.

How can I get in touch for inquiries?

Please visit the contact us page on our website for any inquiries.

Are your products environmentally friendly?

We strive to select high-quality products that minimize environmental impact.

Can I find educational resources on your website?

Check out our blog section or brand pages where we regularly post articles covering various topics related to pregnancy, birth, and child development.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.